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Summary of Blu Products Customer Service Calls

89 TOTAL CALLS
96% SUCCESSFUL CONNECTIONS
05:10 AVG CALL DURATION
1% ISSUES RESOLVED

Customers Contact Blu Products to Ask about:

Request for Information:

  • “Phone locked cant remember password”
  • “My phone is requesting for a password after updating which isn't normal”
  • “My life one x2 blu phone just updated and requested for a password which is strange”

Payments and Charges:

  • “Billing”
  • “My blu studio won't charge up”

Product/ Service:

  • “My Blu pure XR keeps kicking me out of the settings app saying System error, also the system apps seem to be malware like Wireless update”
  • “Just bought the phone 2 months ago and it says system failed”

Return/ Replace:

  • “About my return”

Activation/ Cancellation:

  • “Want to activate service”

Other:

  • “Phone”
  • “Bluetooth isnt connecting”
  • “My phone is not working good axting up”

About Blu Products

Top 5 Blu Products Services

Customer Care

Top 5 Likes about Blu Products

Stylish, Price, Looks nice, Big screen

Top 5 Dislikes about Blu Products

Customer service, No support, Ignored by company, I dosnt like service from blu mobile, Blu mobile dont have valid service centre in india

Summary

Blu Products specializes in mobile phone manufacturing. The company was founded by Ohev-Zion in 2009. Its headquarters is based in Doral, Miami, Florida. Blu Products makes phones with Windows and Android OS mainly for people with low income. Available series are Dash, Vivo, Studio, Touchbook, and Pure. Its target markets are Latin America, West Europe, and China. All products are available in more than 40 countries worldwide. The company does not advertise its phones. Blu Products has the manufacturing plants in China and Brazil. There are 13 US offices. The company also has subsidiary offices in Hong Kong, Trinidad & Tobago, Venezuela, Honduras, and Sao Paulo.

Blu Products reviews and complaints

Blu Products is ranked 240 out of 1788 in Telecommunications category

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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