The phone (BLU R1 HD) burned 2 brand new (different brands too) microSD cards (a 32GB, and a 64GB, and both were bought on Amazon).That's when I realized the phone was defective.
After going through all their tests and questions, they agreed to send a replacement (which would be a used phone), but only after they receive your return (you'll pay for the return too) and inspect the phone (again!). In the mean time, you'd just lost a lot of data (on the SD cards), time, money (SD cards, accessories) while ending up with a used phone (I did pay for a new phone).
Ah!Also, good luck understanding their reps.
This person wrote the review because of poor customer service at Blu Products. Reviewer claimed that he or she lost $200 and wants Blu Products to offer any options to resolve the issue.
The most disappointing in user's experience was customer service. Author liked the most price. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
Also, this reviewer considered the following company: Verykool. We collected other reviews about products and/or services offered by Blu Products blu r1 hd for you to read. This information may help you with your purchase decision.