Gary A Mid

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Verified Reviewer

Smartphone designer stupidity

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Greetings, I fortunately but really unfortunately have the blu phone B135DL smartphone and I would like to know who is the retarded designer who probably has more money then I will make in the a lifetime thought it would be a marvel idea to put the power button on the middle of the *** phone. For obvious reasons sucks!!! Where do you expect me to hold the God dam thing!!!

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Cons:
  • Phone is overall a piece of poopy

Preferred solution: Apology

User's recommendation: Stay away from poverty!!!

Wilbert C Fjp

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Verified Buyer
|

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Verified Reviewer
| map-marker Brockton, Massachusetts

To find out why my phone is off

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Blu Products - To find out why my phone is off
Blu Products - To find out why my phone is off - Image 2

Why would I want to give somebody something that's not going to work for them if they're poor and live and believe the *** poverty level makes sense for me don't make me makes sense for me don't make me insult

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User's recommendation: Buy a damn cheap phone boost Mobile had it for 25 years no problembuy a damn cheap phone boost Mobile had it for 25 years no problems

Resolved
herbert Dbk

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Verified Reviewer
| map-marker Munford, Tennessee

Resolved: Bad product

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Blu Products - Bad product
Updated by user Aug 02, 2024

Company fixed the issue and I have been provided with apology.

Original review Jul 01, 2024

I have already done this part twice . I'm not going to keep doing this over and over again.

You are just going to have to deal with what I have already sent you twice. It got removed some how once..

this is part of the problem with this phone. Please help.

Thank you

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Zoila Kph

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Verified Reviewer
| map-marker Town And Country, Missouri

Can't recover my phone number because the phone is broken

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Blu Products - Can't recover my phone number because the phone is broken

Can't recover my phone number because the phone is broken it wants me to access my phone to verify but I can't

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Arthur Royal

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Verified Buyer
|

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Phone not working

Blu Products - Phone not working
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Blu Products - Phone not working - Image 3

Phone cut off don't know why it's a government phone and it's been on for two months now but it's just got cut off last week and I'm trying to get it back onurs

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Preferred solution: Phone back on

User's recommendation: Yes I have recommendation to figure customers

Jackie A Udi

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Verified Reviewer
| map-marker Salisbury, North Carolina

Jackieallison934@***.com

Blu Products - Jackieallison934@***.com

Why that phone is off right now can not make no calls out to nobody I need that phone turn that phone back on please I need that phone stay on for I call my baby daddy in a see him oh ok can y'all help me get my. Phone turn back on for please and thank you have a nice day and good night when are y'all going help me get my phone turn back on

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User's recommendation: Jackie Allison

Terra C Eex

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Verified Reviewer
| map-marker Washington, North Carolina

My tablet stopped working m8l plus. I need another one

Blu Products - My tablet stopped working m8l plus. I need another one

It only worked for a while then stopped and I know it should be covered and I would love to have another one.

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Laquissha W

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Verified Reviewer
| map-marker Fort Lauderdale, Florida

Lost sim card

Hi my name is laquissha ive received a free tablet with internet but i dont have a sim card i got this tablet 4/22 i believe havent been able to use it yet

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Dawn J Ahb

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Verified Reviewer

Came new with a tiny chip on the screen and it now has splintered across the screen and not even useable

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I got my tablet less than a month ago. When I got it, there was a tiny chip on the left side of the screen.

I didn't want to bother anyone with it, but now the screen is cracked across because it splintered. I am so heartbroken. I absolutely love this device and I cannot afford to buy another one at all. I can't even open the tablet from the passcode screen now.

I am just so upset by this. Please, please can you help? I saved the box and paperwork.

Thank you so much for your time, Dawn! I will update this site review when I receive my reply and what they can do to help.

Dawn

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Loss:
$100
Pros:
  • Site is easy to navigate and set up nicely
  • Broken tablet was wonderful until screen crack

Preferred solution: Replacement tablet ,

User's recommendation: I will update when. I receive a reply ! Be sure to report any flaws of your products as fast as u can !

Buffie K Vxf

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Verified Reviewer

Phone isn’t working

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I called customer service but only got a recording that said, 'Thank you for calling. Goodbye.' I want to know why I don't have service if this is a government phone.

When I try calling customer service on the Blu phone line, it says the line is busy. This has been going on for two days.

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Pros:
  • Quickly received it
Cons:
  • Service interrupted

Preferred solution: My service back it’s suppose to be unlimited everything now I have nothing

User's recommendation: Be careful

Resolved
Sherri W Hah

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Verified Buyer
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Verified Reviewer
| map-marker West Memphis, Arkansas

Resolved: How do I send a damage tablet back?

Blu Products - How do I send a damage tablet back?
Blu Products - How do I send a damage tablet back? - Image 2
Blu Products - How do I send a damage tablet back? - Image 3
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Blu Products - How do I send a damage tablet back? - Image 5

My son accidentally dropped the tablet and somehow it cracked under the screen protector and it would not do anything. I cannot unlock

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Kevin S Rph

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Verified Reviewer

Schriberkevin820@***.com

I have had a free J8L phone through you all for a few months now, and I took it to a phone place. They checked it out and said the charge port was bad.

I can't seem to get any help on this matter.

I am in real desperate need of another one as soon as possible. It's my only means of survival I have left.

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Preferred solution: Hopefully another free ph like this 1 if I can with the same # to it was a big help to me when u got it that I reaneeded to but not this way either unfortunately

Donald B Mbn

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Verified Reviewer

Price for iPad

Call did not go thruxccccc hhffdu ccvj x Devon McCain Kevin c search Los I on back bro Vicki service big

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Preferred solution: Full refund

Anonymous
map-marker Quincy, Illinois

Blu tablet don't work

Blu Products - Blu tablet don't work

I got a blu smartphone m8l tablet and was setting it up and stop to get something to eat and then it had a password on it and I never put it on there and I didn't even finish setting it up and now I can't get it off to be able to use it and I called so many different numbers to get help and every number says there closed to call back another day. This is the worst company and the product sucks

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User's recommendation: *** no

Matthew V Vho

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Verified Reviewer

My phone is stuck on the load in reboot screen

Blu Products - My phone is stuck on the load in reboot screen

I factory resetting my phone. It was working fine until I did reset it now when I go to turn the phone on it gets stuck on the booting screen and it just says blue smart phones, and it stays stuck on there for hours and I cannot get it to come off of it no matter what I do.

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Preferred solution: My issue resolved, and help getting back into my phone

User's recommendation: Make sure you know what you’re doing before I restart the phone

Ray R Hju

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Verified Reviewer

Can't get your stupid cover off to put sim card and battery in

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To start, they could answer their damn phone. Their customer service is non-existent.

Didn't get to speak to anyone, human or otherwise. Dumbest phone I have ever seen. Wouldn't advise anyone to pay for this Bydon phone that's as stupid as he is.

That phone is as useless as the president is. Would rather have had a flip phone because at least they worked.

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Pros:
  • Non
Cons:
  • Phones are gatbage

Preferred solution: Another phone but not one of theirs

User's recommendation: Don't buy any of their garbage items

About

Summary

Blu Products specializes in mobile phone manufacturing. The company was founded by Ohev-Zion in 2009. Its headquarters is based in Doral, Miami, Florida. Blu Products makes phones with Windows and Android OS mainly for people with low income. Available series are Dash, Vivo, Studio, Touchbook, and Pure. Its target markets are Latin America, West Europe, and China. All products are available in more than 40 countries worldwide. The company does not advertise its phones. Blu Products has the manufacturing plants in China and Brazil. There are 13 US offices. The company also has subsidiary offices in Hong Kong, Trinidad & Tobago, Venezuela, Honduras, and Sao Paulo.

Blu Products reviews and complaints

Blu Products is ranked 143 out of 925 in Gadgets and Accessories category

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